MacBook Water Damage Repair - Liquid Spills & More

Backlight gave out on my macbook air after spilling water on it, the guys at RRG pretty much got my computer in and out within ~2 days, and back to me within the week. Can't stress enough how important it is to NOT give apple more money and instead help out the real pros.

I sent a mail-in repair for a macbook air that had some liquid damage and screen faded in and out. I can honestly say that all the Mac technicians here in California said it wasnt a repairable issue were proven wrong by Steve and Rossmann Group! I am glad I found your videos youtube and decided to have you guys handle the repair. Thanks and keep up the great work on both repairs and youtube!

They are the best, they fixed my computer, which I thought it was a lost case! I spilled coffee on my MacBook Pro, it was a lot of coffee! I took it to an apple approved repair shop and they told me that it was going to cost me more than a new computer, and that I should consider it a total loss. At this point I had no warranty, I did not buy a protection plan, and the computer was only 1 year old. At least I needed to recover my data, and this apple approved place told me it was going to be $2,100. I decided to ship my laptop to the Rossmann Repair Group, and they did an amazing job communicating with me about any updates. They estimated to repair it for $700, and then told me it was only going to cost me $425. I was very happy. They shipped it back for free, and now I have my computer working "almost perfectly" (some keys are a little sticky, and the mouse pad a little sensible), but I have all my data, which I immediately saved into an external hard drive. I highly recommend them.

Got my Mac waterspilled. Quoted me a price and said they would try and if it didn't succeed they wouldn't charge! They tried changing the cpu 3 times but unfortunately due to Apple restricting parts, they couldn't do more but still a pleasant experience and much appreciated. 10/10 would go back again for more apple needs in the future.

I had the pleasure of visiting the Rossmann Repair Group in NYC one day almost two years ago as friends of mine needed an evaluation of a broken Macbook Pro, a bad hard drive and possible data transfer. Louis Rossmann greeted us immediately and was very friendly and patient. He told us exactly what the problem was and said that the Macbook Pro was beyond repair due to bad GPU connections. In fact he saw this as soon as he turned it on, he could detect very faint lines on the screen which indicated this issue. He was very honest about this, he said that some places would get it to work for a while by heating it up and charging a few hundred dollars, but that the repair would not last long and it would certainly fail again.My friend asked him if he could transfer the data from the Macbook to a Mac Mini so it would work like the Macbook. He said he could and it would take a couple of days. We returned a few days later to pick everything up. The cost was very reasonable and my friends were very satisfied with the service. He gave the bad HD back to us, said it would require sending to a recovery center. Just honest. No ripoffs.In this tech repair industry, dishonesty is very common since tech people know the average person has no clue about any of this technology and there is almost no chance they would know if they are being fooled or how much the repair is really worth. I know this well since I also do computer and electronics repair and support myself and I know how easy it would be to fool customers left and right! I don't do this and I highly appreciate other tech experts who aren't tempted to profit from people's trust and innocence!So in summary, if you don't want to get ripped of and lied to, and are looking for a highly competent reliable technician, make sure you go here with your Mac equipment. If you like, you can stop by an Apple Genius bar first for a good laugh, while they give you the wrong diagnosis, quote you an insanely high repair price, and try to convince you to buy a whole new unit.Finally, if you want to be amazed, look for Louis Rossmann on YouTube and watch some of his videos where he shows exactly how he repairs the "unrepairable" and inspires many others to do their own repairs, start their own repair businesses and with his tireless entrepreneurial positive attitude even motivates disillusioned young students to not give up on school and go to college! (In fact one student said he was about to give up on education but after watching Louis on YouTube he made the decision to enter Med school! Now that's remarkable!)Louis is such a great guy, that in some cases where the issue is very minor, like a bad cable, he even does the repair for no charge! Try to find anybody who is willing to do anything for no charge these days! (The Genius bar would certainly tell you that your unit has been water damaged, when it wasn't, (maybe was in a humid room which would turn the water indicators red!) and quote you $1000 for a repair that would cost them $7 for the cable)Louis Rossmann is a hero, one of those rare individuals who make positive contributions to individuals and society every single day. I am pretty sure that anybody who gives him a bad review probably either is part of Apple, or considers Apple to be some kind of religious deity.

Excellent Mac repair service! We had a little issue with water spillage on a new MacBook Air and the good people at Rossmann Repair Group came to the rescue. Fast, no-cost estimate, excellent internal tracking and notification system where clients can post directly to the service ticket, very reasonable repair rates (much better than Apple), and efficient return of the repaired laptop. Big thanks to the team at RRG for this great job!

Highly recommend, I rarely bother to write reviews but I would for rossman! I spilled some water on my boyfriends computer and the screen stopped working but it would turn on. Months later, I took it to rossman. Quick service, fair price, and quality product. In about a week, the computer was fixed and worked like before(so far, as I just picked it up today). Way better than tec serve or apple store repairs. And as always, I hope you learned something :) Ps support small business!

These are the ones to trust- forget apple! First of all, their email response to my inquiry was extensive and in depth. Someone really took the time to analyze my situation and give me their expert advice. I brought it in for a diagnostic and found the LCD needed to be replaced from water damage. They were extremely honest and actually advised me against fixing it (turning away business!)-that’s when you know they’re trying to help the customer. I also search elsewhere for pricing on an LCD replacement, and they are the cheapest I found. Even if they weren’t, I would still pay more to have them work on my devices. They also have 3 awesome cats for moral support. Everyone was extremely kinda and helpful. Top quality service. I will take my devices here and recommend them from now on! Thanks guys!

I have a water-damaged 13" MBPro, and was looking for help. When I called, they were SUPER-knowledgable and actually gave me the advice NOT to repair my old and not-very-valuable computer. Rossmann could have just taken my money, but he gave me a lot of direct, in-depth and helpful information for nothing more than a thank you.In the event that I have something worth repairing, Rossmann will be my first stop.

Nice Honest business. Apple told me it would be $1,600 to fix my laptop due to spilled water without touching it. Brought it here and was quoted $450. Luckily it was a smaller repair and walked or passing under$200. Was a little dustier than when I left it, and they took care of it before I left.

Apple wanted 1650 to repair liquid related damage to my 2019 MacBook Pro. I paid 2200 and wasn't about to do that. Thankfully I found this company on YouTube and loved the owner's passion for right to repair. Their service is amazing. I sent them my laptop and had an estimate within days and the machine was returned to me within the week. A+++ - I can't speak to their service enough

I had spilled coffee on my MacBook Pro and I took it to a repair company near where I live. Worrying about what could be wrong, I stumbled across one of Louis' videos. I was impressed about what I had listened to, I went and picked up my computer and shipped it from Kansas. It was during the holidays and I am sure the anticipation of wanting it completed and when it actually was didn't help. However, Steve was a gem and did communicate with me when I inquired via email or by phone. I am impressed by the price of the logic board repair and their expertise. It was worth the time and effort to send this to Rossman Group. I am glad my computer is back home and I am able to continue using it. Again, thank you Rossman Group for a job well done.

$100 to fix my Macbook Air from water damage

I never write reviews but I couldn't hold back! I am so happy with my decision to go to The Rossmann Group. I'm a college student and need my laptop for just about everything so when my MacBook wouldn't turn on after a spill on the keyboard, I went into panic mode. Before getting referred by a friend to Rossmann Group, I spoke with Apple and they were helpless on giving any repair information (besides a hefty price that was equivalent to the price of a brand new MacBook). After shipping my laptop in, Rossmann Group took 2 days to get back with an estimate and only 1 day for repair. They are fast, reasonable, and trustworthy. I highly recommend Rossmann Group to anyone who needs device repair and am so happy to have a working laptop again!

Saved my waterdamaged MBP for about 15% of what Apple would have charged me. They're real menches over there.