Free Estimate!

Sandisk Extreme Portable SSD Data Recovery Service in Austin

SanDisk Extreme Pro and Extreme Portable SSDs were sold promising durability and compact design. However, widespread failures have left many users stuck without their data.  At Rossmann Repair Group, we specialize in retrieving data from failing or unresponsive SanDisk Extreme Pro SSDs, using advanced tools and techniques to address the challenges posed by these horribly manufactured products.


SanDisk Extreme Pro SSD Data Recovery Services

Why Are SanDisk Extreme Pro SSDs Failing?

Simply put; they're made like crap. Attingo's photos tell the story. Sandisk has never taken accountability for the horrific manufacturing on these SSDs and should not be trusted until they take accountability. Thank you to Markus Häfele for his exceptional work in detailing the horrific quality of these products so consumers know to avoid them!

Why Are SanDisk Extreme Pro SSDs so popular?

Once vendors realized these drives were ticking time bombs they put them on sale to get rid of them.

Affiliate marketing allows news sites & blogs to make money each time a customer buys something they advertised on their blog. When the prices were lowered, many unethical blogs & news websites started promoting these defective products to make affiliate revenue.

Example: CNET, Cult of Mac,The Inventory. The Inventory published their suggestion months after numerous lawsuits came out against Sandisk for this class of products, and Cult of Mac's Ed Hardy admits he didn't even use the device in his recommendation!!

"I haven’t tested the SanDisk 4TB Extreme Portable SSD, but I have used many SanDisk products over the decades. The company built a reputation for quality products that, in my experience, it deserves."

Oftentimes, the tech press is not only not your friend; they are your enemy, actively profiting by recommending you junk if they'll get a few bucks of affiliate revenue out of it. I am sorry they did this to you; and I am sorry you're paying the price for it.

How Sandisk Extreme Pro drives die:

SanDisk Extreme Pro and related models, such as the SanDisk Extreme Portable and WD My Passport SSDs, have been reported to experience sudden failure, such as:

  • Data Wiping Without Warning: Drives may erase all stored data without rhyme or reason, making the SSD unreadable.
  • File System Corruption: Operating systems fail to recognize the drive, & data management tools like disk utility report unallocated or unformatted partitions
  • Hardware Design Flaws: Engineering issues, such as oversized components and weak soldering, can cause physical disconnections on the board, leading to intermittent or total failures.

Models in the SanDisk Extreme Pro SSD Family

Failures have been found in the following models:

  • SanDisk Extreme Portable (SDSSDE61 Series):
    • SDSSDE61-4T00 (4TB)
    • SDSSDE61-2T00 (2TB)
  • SanDisk Extreme Pro Portable (SDSSDE81 Series):
    • SDSSDE81-4T00 (4TB)
    • SDSSDE81-2T00 (2TB)
    • SDSSDE81-1T00 (1TB)
  • WD My Passport SSD (WDBAGF Series):

If you own one of these SSDs and have experienced data loss, our team can help.

Start Estimate

Watch a Real SSD data Recovery Service below!

Why Choose Rossmann Repair Group?

  • Highly experienced Circuit Board Repair: The issues facing the Sandisk Extreme Portable SSD are often physical hardware issues. We've specialized in circuit board repair for a decade before we set up our data recovery lab, so our technicians are well equipped to this specific type of data recovery.
  • Industry-Leading Tools: The PC3000 Portable PRO tool is the cream of the crop when it comes to data recovery technology, enabling success where others fail.
  • Expert Knowledge: Our technicians are highly experienced in dealing with the challenges inherent in recovering these SSDs, ensuring the best chance of retrieving your data.
  • Techs who live, eat, breathe data recovery: When 6:59 PM strikes the clock, we're not running to our cars to go home. Chris' nose is buried in a book or a microscope working on some random drive - even if it's one of his own, just to learn more. This isn't a job for us; it's a livelihood! We love what we do & we love learning more. This will make itself clear in every element of the interaction.

Challenges in Recovering Data From SanDisk Extreme Pro SSDs

Recovering data from these drives requires advanced expertise due to several key factors:

  • Firmware Complexity: Faulty firmware can cause the SSD to disconnect randomly or fail to initialize entirely. This requires precise firmware manipulation and updates during recovery.
  • Hardware Weaknesses: Physical design flaws like poorly soldered components and inadequate epoxy reinforcement lead to broken solder joints. These defects require micro-soldering repairs that not all data recovery facilities have.
  • Encrypted File Systems: Many of these drives use hardware encryption. If the drive becomes unresponsive, recovering encrypted data involves decrypting key sectors which can require expensive proprietary tools and expertise.

What Sets Rossmann Repair Group Apart?

At Rossmann Repair Group, we offer unmatched expertise in recovering data from SanDisk Extreme Pro SSDs:

  • Cutting-Edge Tools: Our lab is equipped with the latest recovery tools, including PC-3000 and micro-soldering stations, to address both software and hardware failures.
  • Firmware Recovery: We use specialized equipment to repair or bypass corrupted firmware, restoring access to the drive.
  • Experienced Team: Our technicians are highly skilled in recovering encrypted and unencrypted data from severely damaged drives.
  • Proven Success: We’ve recovered data from many SanDisk SSDs, even in cases where others said recovery was impossible. 

Contact Rossmann Repair Group Today

If you’ve experienced data loss with a SanDisk Extreme Pro SSD, don’t wait. Attempting DIY recovery methods can cause further damage and reduce the chances of successful recovery. Contact Rossmann Repair Group today to get started on your recovery process.

Models We Specialize In:

  • SanDisk Extreme Pro Portable SSD (1TB, 2TB, 4TB)
  • SanDisk Extreme Portable SSD
  • WD My Passport SSD

We Can Extract Information From These Types of Media at Our Lab

Laptop Hard Drives
Liquid damaged iPhones
Physically damaged USB flash drives
SD & microSD cards
WD MyPassport
Desktop Hard Drives
External Hard Drives
USB Hard Drives
RAID configurations
SATA, IDE, SCSI, SAS, SSD Hard Drives

Our Rates?

Giving a price without seeing the device, assessing its condition is impossible. Everyone feels better having some basic idea of what things may cost, so for a basic idea, see below. Do realize the + means price can go up! Please do note that drives that have been opened before are rarely if ever recoverable by us: mention this prior to sending it in as we rarely work on pre-worked on drives.
hard drives

Hard Drives

$100 for basic data retrieval, $250-$650 for firmware repair, $900-$2000 for heads swap.
Get Started
SD cards and micro sd cards

SDcards/microSD cards

$200 for basic data recovery, $900 for breakout board data recovery
Get Started
cellphone data recovery

CellPhones

$300-$650 for drop or liquid damage, $1200+ for difficult cases(board swap). $400+ for any damage inflicted by inept repair technicians(long screw) that is above and beyond terrible.
Get Started
ssd card data recovery

SSDs

$300-$2000 depending on extent of damage
Get Started

Love From Our Customers

Hear from our satisfied customers who trust us for their data recovery needs in Austin. We didn't become the top rated repair shop on Google maps by accident - this was a 15 year effort of providing best-in-class service, with no gimmicks. 

Super helpful and friendly team- even tho they could replace my hard drive bracket they inspected the machine and hdd free of charge.
read more
J M Goodwin Avatar
J M Goodwin
1/21/2018
5 star ratingI have a 2017 macbook pro. For those who aren't aware this model had a ton of design flaws.A few months ago Apple replaced my keyboard and battery for free which was great. Then it started crashing unexpectedly.Apple wanted $500 (before tax) to repair the issue.Rossmann quoted me $350 (total), so i went with them.When I came to pick up my laptop the guy at the front handed my computer back, told me there was some debris in one of my usb-c slots, and that the problem was fixed. He also told me they had fixed it FOR FREE, since they didn't need to do any real repairs/labor. That was amazing and I really appreciate the honesty because I'm sure Apple would have charged me $500 for the same fix.And yes my computer seems to be working fine.I only have one constructive criticism: which is the time it took to get my computer back. I brought it in on a Friday night, seeing that they were open on the weekend, i figured I could have my computer back by Monday or Tuesday. The guy at the front informed me that they don't do repairs on weekends, so I'd have it back Wednesday, absolutely latest Thursday.Well, half way through Thursday I hadn't heard back, so i left a comment on the ticket asking for an update - to which they replied they'd have it ready Friday or the following Monday. I had a feeling this meant Monday and that turned out to be the case. Thankfully I didn't absolutely need my Mac those few extra days past the original Wed/Thurs estimate they gave...but I definitely wasn't thrilled about that.So my recommendation for your database/ticketing system: please add a date that specifies the estimated completion date communicated to the customer at drop off. This way your company can be proactive and reach out to customers if repairs will take longer than expected...and ensure everyone is on the same page about the most updated time to complete.But again, thank you for the repair/service, and I look forward to more great videos from Louis on YT :)
read more
Max P. Avatar
Max P.
10/30/2021
5 star ratingI had all of our pictures backed up twice, except for 2017 and 2018. As I was uploading originals to the cloud, my drive died. And there went 2 years, four daughters' middle school and high school memories, and my heart was broken. Two separate repair shops looked at our drive....one of which likely also damaged it further....to no avail. Rossman was recommended by our local guy after he said it was not something he could do. Steve came through. It took time, and patience, and I fully expected for him to give up, but he didn't. He finally fixed it, did it at a price that was way too reasonable, and I now have our memories back. I would unequivocally recommend Rossman. They were honest, fair, and hardworking to the end.
read more
Karen Ferrero Avatar
Karen Ferrero
12/17/2020
5 star ratingI walked in with my dead Macbook Pro Tuesday (randomly wouldn't turn on or charge) and Louis and his team were so helpful! At first they opened it up and said that the logic board needed to be replaced but were willing to see if the current one could be salvaged first. I left and came back and in an hour my Macbook was good as new!!!! Apple told me it would be better to just buy a whole new Macbook, so glad I came here first! Highly recommend for all your Apple repair needs.
read more
Lay E. Avatar
Lay E.
7/12/2018
I was a LaCie user for four years when an accidental drop from my desk resulted in LOSING all access to my drive. So much for the "durable" orange protective casing. All of my client's projects and years of work lost in a second. I was desperate and like many others, immediately googled and youtubed as many solutions as I could find. I tried everything short of breaking the manufacturer seal. As it turns out, dropping a LaCie while it's running can sometimes damage the internal heads that read your data. Your options are a deadly 50/50 chance of success DIY or Rossman. I needed to know I had done my best to recover all the data so I sent my drive to Rossman. They were incredible from the start. In my panic I sent my package to the wrong address, THEY PICKED IT UP FOR ME. They informed me every step of the way where they were in the process of recovering my data. 5 weeks later and I just received my drive back with 95% of everything on my LaCie. If you need your data recovery done right choose Rossman.
read more
Meg Prom Avatar
Meg Prom
6/17/2022
5 star ratingI took my iPhone 6 Plus with a motherboard completely damaged took it to other technicians that were specialist in motherboards and no one could’ve get my data recovered or fix my phone to power back on these people of (Rossmann Repair Group) got the phone fully repaired and in perfect working order and also backed up all my data in to a new hard drive . I totally recommend this company they are very responsive responsible and very professional .. thank you Rossmann Repair Group ????
read more
Hector Nunez Avatar
Hector Nunez
12/17/2021
What a great group of people! I was clueless about my old hard drive and they fixed it til top shape I’m so happy to be able to look at my old photos. Thank you so much!
read more
Libby J. Justus Avatar
Libby J. Justus
12/17/2021
5 star ratingWhen all others failed, Rossmann did not!!! In January of this year a snow storm knocked out the power at my house and a very important external hard drive of mine was affected. My computer could tell that there was a drive connected but would not read it. All it was doing was making a clicking noise. I made an appointment to a chain electronics and appliance store. They took one look at it, plugged it in, and then handed it back to me telling me that there was nothing to be done to fix it. I made another appointment, this time for a local computer repair company. They had my drive for two weeks but with no luck. They then sent the drive off to a higher repair company that they work with. This company attempted to work on my hard drive for about a month. Eventually, after replacing parts and trying all that they could, they returned it to me, stating that it was lost and could not be recovered. I had given up on the drive. This drive contained all of my photography business back to 2016. Haven't lost so much, I was about to shut down my small business. My wife posted a message to some friends asking if anyone could recommend anything for me. Someone suggested Rossmann. I reached out to them and sent my drive in, not expecting anything but more disappointment. The crew of Rossmann were constantly in touch with me letting me know what was going on with my drive. After some time, they called me to tell me that it would be another month or so because they had to fix whatever the prior company had tried to do. My drive was with them for a few months that I had actually forgotten about it. One rough day at work and just getting home, I received a call from a repair company that was in my phone contacts. I figured it was some construction company wanting to offer me some home remodeling deal. When the guy on the other end told me that they had recovered my hard drive it had completely made my day so much better. I had written it off as a complete loss and Rossmann had saved it all. They set up a time with me to get online and remote connect with them to be able to see my drive in their system and review my files. I was very happy with what I was seeing. They mailed my drive back to me and even contacted me shortly after the delivery date to ensure I got the drive and was happy with it. I couldn't be more pleased. All that was lost was not actually gone and what three other tech companies could not do, Rossmann did!
read more
Daniel S. Avatar
Daniel S.
8/01/2022
These guys are LEGIT! Don't waste your time with anyone else. I had water damage in a newer iphone and had YEARS of pics which were not backed up. I was given a cost and time estimate reflective of what was on their website. Their service exceeded the high-points of both estimates. It was definitely not a drop-in the bucket cost, but worth the service. I was notified 24 hours later that my data recovery was complete. Unfortunately, my phone was not repairable but that didn't matter much to me anyway. Great service with these guys and glad to find them locally as well. If you're not in NYC- they will coordinate with you.
read more
Marlene Leekang Avatar
Marlene Leekang
12/17/2021
Quick fix for the hard drive stops working hardware failure on the MacBook Pro. Quick tip, it's not the drive itself but a problem on the mother board.
read more
Danyel Lawson Avatar
Danyel Lawson
12/17/2021
5 star ratingTrust the reviews. This place has great customer service, honest pricing and amazing turnaround time. Water spilled on my laptop unbeknownst to me and sat for days. It wouldn't turn on nor charge. I opened it up to find water w/ rust and corrosion and immediately made a Genius Bar appointment then scoured the internet for other solutions since I hadn't backed up my stuff, ever, and didn't want to lose anything. Found the YouTube page much like many others and got an email quote. The next day I took the hour and a half drive because the reviews seemed consistent and I didn't want to hear the bad news I knew I'd get from Apple. Got a brief diagnosis when I got there and later on that night they called and told me it would be an easy fix. Went over pricing with me every step of the way. I had to get a new keyboard, battery and something else I'm not remembering. Total repair cost w/ tax: $598.Dropped off Friday 12/04 for repairs. Picked up Monday 12/07 fixed.Highly recommend for water damage issues.
read more
Danielle M. Avatar
Danielle M.
12/08/2020
5 star ratingIf I could give this place 10 stars I would. Long story short my wife's macbook pro wouldn't see hard drive. Upon startup all we saw was a blinking file with a question mark. Called apple and made appointment with "genius" bar. They said that hard drive was dead and to take it to a micro center or similar store to try and get my wife's pics and videos (which she NEVER backed up) off of the dead drive. My wife was in tears now because it wasn't even a definite that she could recover them. Pricing for this according to numerous data recovery shops was 500-1500 and like I said it wasn't definite they could get the data. Well went on yelp and saw Rossman repair group which was a 40 minute drive and had 4.5 stars on yelp. Their pricing was tiered according to what had to be done to get the data and started at around 200 bucks so I figured I'd take a ride into the city with the wifey and hope for the best. Upon walking into this little shop a nice young lady asked to see the computer. She started started it up, saw the blinking file and handed it to a gentleman sitting at a work desk right next to her. The guy says might be a cable issue they're known to go bad in these computers. He then opened the computer, hooked up his hard drive and it still didn't work. Cable is bad and NOT HARD DRIVE!!!! Give us about 20 minutes we have these in stock and it will cost 100 bucks plus tax!!!!! OMG THANK YOU SO MUCH !!! went for a nice little dinner right on next block at this great little pizzeria/restaurant while we waited. Got the wifey a nice glass of wine and picked computer up 45 minutes later. THESE GUYS ARE THE BEST !!!!
read more
Glen L. Avatar
Glen L.
11/25/2019
Great Customer service. Way better than apple (Specially in terms of charges). You can go with any Mac, iphone or data recovery related problems. They are genuinely helpful. Would recommend to anyone anytime.
read more
ImTi BabLu Avatar
ImTi BabLu
12/17/2021
Was devastated when my phone completely died and I stupidly did not back up my phone that had tons of photos and videos of my baby and other important memories. Apple insisted there was nothing they could do and insisted I reset my entire phone meaning I would lose all of my data. I sent my phone in to Rossman Repair and they fixed it in one day and I had my phone completely fixed and in my hands with all of my data within one week. I am SO thankful for them and their promptness! Thank you Rossman for giving me my precious memories back!!!
read more
Morgan Buendia Avatar
Morgan Buendia
8/17/2022
5 star ratingI traveled two and a half hours each way to take my laptop in to Rossmann Repair Group because I was so impressed with the skill and expertise displayed in Louis Rossmann's YouTube channel (in addition to its hilariousness and occasionally brilliant wit and wisdom). It was important to me to go to a repair store that I had trust and confidence in.

Louis and his colleagues were extraordinarily diligent, professional, thorough, transparent and went far above and beyond what was necessary and greatly exceeded my expectations. This was literally the best customer service experience I can remember by far. I would recommend Rossmann Repair Group to anyone without reservations. Louis and his colleagues are also among the most uncompromisingly ethical professionals I've ever met - as another reviewer pointed out, they literally invest huge amounts of uncompensated time to educate customers on how systematically faulty MacBooks are despite having a business model reliant on people continuing to buy them.

Seriously, if you care about your computer, time, money, data, etc., I wouldn't risk going anywhere else for MacBook repair.
read more
Samantha G. Avatar
Samantha G.
8/10/2019

Our Recent Work

Our highly trained technicians have worked on some of the most complex cases with great success. If your hard drive or SDcard is no longer responsive, we’ll get your information back!
failed usb drive during data recovery service
Have a failed external USB drive? We can by-pass the USB on your drive and go straight for your data!
unstick heads - data recovery austin
Stuck heads? No problem! We have the tools and the clean room to un-stick your heads..
on site hard drive data recovery service
We can do clean room data recovery on premises when necessary.
inspecting 6 head stack donor drive
Inspecting a 6 head stack from a donor drive before it goes into the patient.

Bottom Line:

At Rossmann Repair Group, we don’t just recover data; we restore your peace of mind. Contact us today for your hard drive data recovery needs in Austin and experience service that sets the industry standard.

Top Reasons To Have Your Repairs Done By Us

All data recovery done on-site.

Our pricing is fair.

High success rate.

You can meet & speak with the recovery specialist working on your case directly.

Get In Touch with Us

Give us a call or fill out the form below to get a fast price estimate on a fix for your device.  If you are not local, we also offer a very streamlined Mail-In Service which makes it very easy to work with us from anywhere in the country.
Mail-In Repair Service

Call or Visit Us

Monday-Friday – 11 AM to 7 PM
2410 San Antonio Street
Austin, TX 78705

Email, Call, Live Chat or Walk Into Our Store.  We Want to Hear From You!

"*" indicates required fields

Name*

We Can Fix Your Problem

We provide the best unauthorized MacBook, iPad & iPhone Repair in Austin. You can come to our store for a free estimate without an appointment, or mail your device to us from anywhere in the world to receive service.
© Copyright 2025 Rossmann Repair Group Inc
Website Design & SEO by DE Digital
phone-handsetmap-markerclock